{"product_id":"anger-in-the-air-taylor-francis-ltd-9780754671930-combating-the-air-rage-phenomenon-joyce-a-hunter","title":"Anger in the Air","description":"\u003cp\u003eDiscover the insights of \u003cstrong\u003eAnger in the Air\u003c\/strong\u003e by \u003cstrong\u003eJoyce A. Hunter\u003c\/strong\u003e, published by \u003cstrong\u003eTaylor \u0026amp; Francis Ltd\u003c\/strong\u003e in 2009. This compelling hardback edition spans \u003cstrong\u003e236 pages\u003c\/strong\u003e and delves into the urgent issue of air rage, offering airlines essential strategies to enhance customer service and mitigate conflict in the skies.\u003c\/p\u003e \n\n\u003cp\u003eIn \u003cstrong\u003eAnger in the Air\u003c\/strong\u003e, Hunter explores the evolving expectations of today's airline passengers. What do customers truly need and expect from their flying experience? How do they perceive the quality of services offered by airlines? This book provides valuable insights into bridging the gap between customer expectations and actual service delivery, making it a must-read for airline professionals seeking to improve passenger satisfaction and safety.\u003c\/p\u003e \n\n\u003cp\u003eEquip yourself with the knowledge to combat air rage and elevate the flying experience for all. Order your copy of \u003cstrong\u003eAnger in the Air\u003c\/strong\u003e today!\u003c\/p\u003e","brand":"Joyce A. Hunter","offers":[{"title":"Default Title","offer_id":52253264609622,"sku":"9780754671930","price":212.19,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780754671930.jpg?v=1767781688","url":"https:\/\/www.bookshop.ee\/products\/anger-in-the-air-taylor-francis-ltd-9780754671930-combating-the-air-rage-phenomenon-joyce-a-hunter","provider":"Bookshop","version":"1.0","type":"link"}