{"product_id":"business-success-through-service-excellence-taylor-francis-ltd-9780750660853-moira-clark","title":"Business Success Through Service Excellence","description":"\u003cp\u003eIntended for CEOs and executive management, this title identifies the key ingredients of service excellence and shows how leading companies have achieved success. Its introductory chapter proposes a framework based on the Unisys model that shows how companies can become customer centric. It features access to a service excellence questionnaire.\u003c\/p\u003e","brand":"Moira Clark","offers":[{"title":"Default Title","offer_id":52250980942166,"sku":"9780750660853","price":64.25,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780750660853.jpg?v=1767778262","url":"https:\/\/www.bookshop.ee\/products\/business-success-through-service-excellence-taylor-francis-ltd-9780750660853-moira-clark","provider":"Bookshop","version":"1.0","type":"link"}