{"product_id":"customer-management-excellence-john-wiley-sons-inc-9780470848531-successful-strategies-from-service-leaders","title":"Customer Management Excellence","description":"\u003cp\u003eDiscover the transformative power of effective customer relationship management with \u003cstrong\u003eCustomer Management Excellence\u003c\/strong\u003e by John Wiley \u0026amp; Sons Inc. Published in 2002, this insightful hardback spans 224 pages, offering a comprehensive look at the evolving landscape of CRM strategies in the 21st century. While many organizations are eager to adopt CRM practices, few are doing so in a manner that fosters long-term success. This book delves into the challenges and opportunities within CRM, highlighting the necessity for a focused approach to achieve significant business results. Join the conversation on how to navigate the complexities of customer management and learn from the industry's shortcomings. Whether you are a business leader, marketer, or student, \u003cstrong\u003eCustomer Management Excellence\u003c\/strong\u003e is an essential read for anyone looking to enhance their understanding of customer relationships and drive sustainable growth.\u003c\/p\u003e","brand":"Bookshop","offers":[{"title":"Default Title","offer_id":52247817683286,"sku":"9780470848531","price":56.98,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780470848531.jpg?v=1767773471","url":"https:\/\/www.bookshop.ee\/products\/customer-management-excellence-john-wiley-sons-inc-9780470848531-successful-strategies-from-service-leaders","provider":"Bookshop","version":"1.0","type":"link"}