{"title":"Joseph A. Michelli","description":"\u003cp\u003e\u003cstrong\u003eJoseph A. Michelli\u003c\/strong\u003e – autori raamatud meie kataloogis: 6 raamatut. Vaata kõiki väljaandeid ja telli internetist üle Eesti.\u003c\/p\u003e","products":[{"product_id":"driven-to-delight-delivering-world-class-customer-experience-the-mercedes-benz-way-9780071806305","title":"Rõõmu poole ajendatuna: maailmatasemel kliendikogemuse pakkumine Mercedes-Benzi moodi","description":"\u003cp\u003e Pakub pilguheitu sellele, kuidas Mercedes-Benzist sai parim kliendikeskne organisatsioon. See raamat paljastab, kuidas organisatsiooni juhid oma strateegilise visiooni abil juhtisid Mercedes-Benzi tegevus- ja kultuurikeskkonna ümberkujundamist.\u003c\/p\u003e","brand":"Joseph A. Michelli","offers":[{"title":"Default Title","offer_id":50988381503830,"sku":"9780071806305","price":41.62,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780071806305.jpg?v=1754322109"},{"product_id":"joseph-a-michelli-benbella-books-all-business-is-personal-one-medicals-human-centered-technology-powered-approach-to-customer-engagement-9781637746769","title":"All Business Is Personal, One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement","description":"\u003cp\u003e\u003cstrong\u003eAll Business Is Personal, One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement\u003c\/strong\u003e by Joseph A. Michelli.\u003c\/p\u003e\n\u003cp\u003ePublished by BenBella Books, (2025), 256 pages.\u003c\/p\u003e","brand":"Joseph A. Michelli","offers":[{"title":"Default Title","offer_id":51950590722390,"sku":"9781637746769","price":30.77,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781637746769.jpg?v=1764035602"},{"product_id":"leading-the-starbucks-way-5-principles-for-connecting-with-your-customers-your-products-and-your-people-mcgraw-hill-education-europe-9780071801256-joseph-a-michelli","title":"Leading the Starbucks Way","description":"\u003cp\u003eDiscover the secrets behind Starbucks' remarkable success in \u003cem\u003eLeading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People\u003c\/em\u003e by Joseph A. Michelli. Published by McGraw-Hill Education - Europe in 2013, this insightful hardback spans 304 pages and delves into the core promise of Starbucks: to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.\u003c\/p\u003e \u003cp\u003eMichelli offers a compelling perspective on the leadership principles that guided Starbucks through challenging times, showcasing how effective corporate culture and customer relations can lead to business success. Whether you're a business leader or simply a coffee enthusiast, this book provides invaluable lessons on connecting with customers and fostering a thriving work environment. Enhance your understanding of product management and the strategies that propelled Starbucks to the forefront of the coffee industry. Don’t miss out on this essential read for anyone interested in management and customer engagement.\u003c\/p\u003e","brand":"Joseph A. Michelli","offers":[{"title":"Default Title","offer_id":52237354926422,"sku":"9780071801256","price":23.44,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780071801256.jpg?v=1767758671"}],"url":"https:\/\/www.bookshop.ee\/ru\/collections\/joseph-a-michelli.oembed","provider":"Bookshop","version":"1.0","type":"link"}