Diversity Competence

Tavaline hind €53,20
Kiirkuller (2-3 tööpäeva)

Edwin Hoffman

352

2019

Paperback / softback

CABI Publishing

Vöötkood: 9781789242409

In this book, interpersonal communication forms the point of departure. The authors describe what diversity competence entails: which processes and skills are relevant in a 'superdiverse' world. They demonstrate how the TOPOI model offers an inclusive approach to analysing and addressing potential miscommunication.