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Measuring Service Performance

Ralf Lisch

Tavaline hind €195,00
Müügihind €195,00 Tavaline hind €201,50 Väljamüük

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Kõva köide · See väljaanne €195,00Tarne 3-4 näd.
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Autorius Ralf Lisch
Kalba Anglų k.
Leidimo metai 2014 m.
Puslapių skč. 214 psl.
Viršelis Kietas viršelis
ISBN 9781472411914

Measuring Service Performance

In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound.

Book cover of: Measuring Service Performance. By: Ralf Lisch

Measuring Service Performance

Tavaline hind €195,00
Müügihind €195,00 Tavaline hind €201,50