Service-Dominant Logic

Müügihind €38,40 Tavaline hind €49,92

TASUTA kohaletoimetamine

Robert F. Lusch

248 psl.

2014. aastal

Pehme kaanega

Vöötkood: 9780521124324

Keenly anticipated primer on the principles and applications of Lusch and Vargo's groundbreaking work, describing the shift from a product-centred view of the firm to a service-led model. Originating in the field of marketing, the foundational premises of SDL have wider implications for the future of the organization of the firm.