23% maha

Human Sigma

€29,99 €38,98

TASUTA kohaletoimetamine

1 laos

John H. Fleming, John Howland Fleming

320 psl.

2007. aastal.

Kõvakaaneline

Vöötkood: 9781595620163

Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success.

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