Raving Fans!

Tavaline hind €23,99
Kiirkuller (2-3 tööpäeva)

Kenneth H. Blanchard

160

1998

Paperback / softback

HarperCollins Publishers

Vöötkood: 9780006530695

With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.