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77 Pillars of Quality and the Pursuit of Excellence
A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs
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€162,82
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This book enables managers to have a strong foundation for effective management and improvement of operations. It strengthens quality practitioners’ approach to people, products, or services and process improvement, to influence without authority.
77 Pillars of Quality and the Pursuit of Excellence