User Experience in Libraries

Müügihind €61,19 Tavaline hind €79,54

TASUTA kohaletoimetamine

1 laos

Andy Priestner

212 leheküljed

2016 aasta

Pehme kaanega

Vöötkood: 9781472484727

How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys?