Service-Dominant Logic

Tavaline hind €42,00
Kiirkuller (2-3 tööpäeva)

Robert F. Lusch

248

2014

Paperback / softback

Cambridge University Press

Vöötkood: 9780521124324

Keenly anticipated primer on the principles and applications of Lusch and Vargo's groundbreaking work, describing the shift from a product-centred view of the firm to a service-led model. Originating in the field of marketing, the foundational premises of SDL have wider implications for the future of the organization of the firm.