Handbook of Customer Satisfaction and Loyalty Measurement

Name: Handbook of Customer Satisfaction and Loyalty Measurement
Brand: Nigel Hill
SKU: 9780566087448
Price: 163.69 EUR
Availability: InStock

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Autorius Nigel Hill

Žanras Customer services, Market research, Customer Service, Business & Economics, Business / Economics / Finance, Business/Economics, Marketing - Research, Consumer satisfaction, Evaluation, Handbooks, manuals, etc, Marketing research

Leidėjas Taylor & Francis Ltd

Leidimo metai 2006 m.

Puslapių skč. 288 psl.

Viršelis Kietas viršelis

ISBN 9780566087448

Leidimas 3 ed

Handbook of Customer Satisfaction and Loyalty Measurement

The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.

Handbook of Customer Satisfaction and...

€163,69

€163,69 €168,75

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Handbook of Customer Satisfaction and Loyalty Measurement

Handbook of Customer Satisfaction and Loyalty Measurement

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