Human-Centered Digitalization and Services

Discover the transformative insights in Human-Centered Digitalization and Services by Marja Toivonen, published by Springer Verlag in 2020. This compelling paperback edition spans 323 pages and offers a timely overview of how digitalization impacts our everyday lives. Toivonen emphasizes the crucial need to develop innovative services that arise from digitalization, often overshadowed by the focus on new technologies and devices. By exploring these new service paradigms, this book invites readers to rethink the role of digitalization in shaping our experiences and interactions. Perfect for professionals and students alike, this essential read will enhance your understanding of the human-centered approach to digital services. Don't miss out on this valuable resource!