Stop Harming Customers

Discover the compelling insights of Stop Harming Customers by David Silverman, a must-read for anyone in the banking and finance sector. Published by Business Expert Press in 2024, this 216-page paperback delves into the complex reasons behind why banks often break the law, revealing that it goes beyond mere profit motives. Silverman thoughtfully addresses the significant challenges faced by compliance functions and emphasizes that most financiers genuinely desire to act ethically. This book not only uncovers the systemic issues but also presents actionable proposals aimed at preventing banks from causing harm to their customers. Ideal for business professionals and compliance officers alike, Stop Harming Customers is your essential guide to fostering a more responsible banking environment.