User Experience in Libraries

Applying Ethnography and Human-Centred Design

Müügihind €161,00 Tavaline hind €194,81
Autor Matt Borg
Pristatymas gali užtrukti 2-3 sav.

TASUTA kohaletoimetamine

212 psl.

2016 m.

Kietas viršelis

Vöötkood: 9781472451002
Kirjeldus

How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? This title demonstrates how user experience research can be conducted on a large or small scale, and more.